G.O.L.D software addresses the most of the common business requirements of retailing.  Business Process Mapping involves identifying the various business processes and determining the gaps between the requirements and available features. Simplain can help you map your requirements against G.O.L.D. features and jointly design new processes, which typically require a change to the system or change to the business process.

There will be some business processes that makes the retailer unique and G.O.L.D., out of the box, may not address these needs. Simplain has experience in designing and implementing solutions to handle these unique scenarios. The solutions typically involve custom work-arounds around the G.O.L.D. product without modifying it.